Last Updated: April 14, 2025

At Haska Learn ("We," "Haska Learn," or "Service"), we strive to provide high-quality educational services through our online Learning Management System at https://haskalearn.com/. This Refund Policy outlines our stance on refunds for purchases made on our platform. Please read this policy carefully before making any purchase, as it governs all transactions related to our services.

1. No Refunds

All purchases made through Haska Learn, including but not limited to course enrollments, subscriptions, or access to educational content, are final and non-refundable. We do not offer refunds, exchanges, or credits for any reason, including but not limited to:

• Change of mind or dissatisfaction with the service.
• Failure to complete a course or utilize purchased content.
• Technical issues on the user’s end (e.g., incompatible devices or internet connectivity).
• Errors made by the user during the purchase process.

By completing a purchase, you acknowledge and agree that the transaction is final and that no refunds will be provided.

2. Customer Responsibility

We strongly encourage all customers to thoroughly review the details of the service or content they intend to purchase before finalizing their transaction. This includes, but is not limited to:

• Reviewing course descriptions, requirements, and previews (if available).
• Ensuring compatibility with your devices and internet connection.
• Understanding the scope and duration of access to purchased content.

It is your responsibility to ensure that the service meets your needs and expectations prior to purchase. Haska Learn provides sufficient information through our website at https://haskalearn.com/ to help you make an informed decision.

3. Exceptions

Haska Learn does not offer exceptions to this no-refund policy unless required by applicable law in Indonesia. If you believe your situation qualifies for a refund under legal provisions (e.g., consumer protection laws), please contact us as outlined in Section 5. Any such claims will be evaluated on a case-by-case basis, and we reserve the right to make final decisions in accordance with applicable regulations.

4. Payment Disputes

If you believe an error occurred during the payment process (e.g., duplicate charges or unauthorized transactions), you must notify us within 7 days of the transaction via the service form at https://haskalearn.com/support. We will investigate the issue and provide a response within 30 days. However, this does not guarantee a refund, as all purchases remain final unless otherwise required by law.

5. Contact Us

If you have questions or concerns about this Refund Policy or your purchase, please contact us at:
Email: [[email protected]]
Service Form: https://haskalearn.com/support

We will respond to all inquiries within 30 days. Please include relevant details, such as your account information and transaction details, to assist us in addressing your query.

6. Updates to the Refund Policy

We may update this Refund Policy from time to time to reflect changes in our services or legal requirements. Any updates will be communicated via email or a notice on our website, and the latest version will be available at https://haskalearn.com/refund. By continuing to use our services after updates, you agree to the revised policy.