Terms of Service for Haska Learn

Last Updated: April 20, 2025

Welcome to Haska Learn (“we,” “us,” or “our”), an online education platform. These Terms of Service (“Terms”) govern your access to and use of our website and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Service. For any questions, contact us at [email protected].

1. Use of the Service
1.1 Eligibility: You must be at least 13 years of age to use the Service. By using the Service, you represent that you meet this age requirement.
1.2 Acceptable Use: You agree to use the Service in compliance with all applicable laws and these Terms. You are prohibited from:
– Selling, distributing, or promoting any goods or services that are illegal under Indonesian law or contrary to religious principles.
– Engaging in any activity that disrupts, damages, or interferes with the Service or its users.
– Attempting to gain unauthorized access to the Service or its systems.
1.3 Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at [email protected] if you suspect unauthorized use of your account.

2. Payment and Refund Policy
2.1 Payments: Certain features or courses on the Service may require payment. All payments are processed through secure third-party payment processors.
2.2 Refund Policy: If you are not satisfied with the Service, you may request a refund within 7 days of your purchase. Refund requests should be sent to [email protected] and will be processed in accordance with applicable laws. Refunds are not guaranteed after the 7-day period or for reasons beyond our control.

3. Intellectual Property
3.1 Ownership: All content, materials, and intellectual property provided through the Service, including but not limited to text, videos, and course materials, are owned by Haska Learn or its licensors. You may not reproduce, distribute, or create derivative works from this content without our express written permission.
3.2 User Content: Any content you submit to the Service (e.g., comments or assignments) remains your property, but you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with the Service.

4. Dispute Resolution
4.1 Governing Law: These Terms are governed by the laws of Indonesia. Any disputes arising from or relating to these Terms or the Service will be resolved through arbitration or the courts of Jakarta, Indonesia, at our discretion.
4.2 Arbitration: In the event of a dispute, you agree to first attempt to resolve the issue informally by contacting us at [email protected]. If the dispute cannot be resolved informally, it will be settled by binding arbitration in Jakarta, Indonesia, in accordance with Indonesian arbitration laws.

5. Limitation of Liability
To the fullest extent permitted by law, Haska Learn, its affiliates, and its employees will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to loss of data, profits, or opportunities. Our total liability for any claim will not exceed the amount you paid for the Service.

6. Termination
We reserve the right to suspend or terminate your access to the Service at our sole discretion, with or without notice, if you violate these Terms or engage in conduct that we believe harms the Service or other users. You may terminate your account at any time by contacting us at [email protected].

7. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Terms on our website with a revised “Last Updated” date. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms.

8. Contact Us
If you have any questions or concerns about these Terms or the Service, please contact us at:
Haska Learn
Jakarta, Indonesia
Email: [email protected]

Thank you for choosing Haska Learn. We look forward to supporting your educational journey.